National Sales Manager

Scope of Position

The National Sales Manager’s primary responsibility is to meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan and Goal Worksheet. He/she will develop and execute personal action plans directed at the solicitation of key accounts and new account acquisition to include activities such as phone solicitation, marketing, e‑mail blasts, site inspections, face to face sales missions and trade show attendance to achieve maximum activity required.

• Professional demeanor appropriate for a luxury environment.
• Minimum of 5 years prior hotel sales experience and/or revenue operations.
• Effective supervisory and communication skills.
• Effective at listening to, understanding, and clarifying the concerns and issues raised by clients.
• Well organized and demonstrated problem solving skills.
• JW Marriott and/or luxury experience preferred.

• Prospect new group business and research business online.
• Respond to inquiries and requests for proposals.
• Plan for and execute a predetermined number of sales trips in feeder cities.
• Attend industry events as indicated in Marketing Plan.
• Monitor operational execution of accounts with all departments.
• Research client room night histories for previous meetings and manage room blocks.
• Plan for and execute executive program presentations in feeder cities.
• Maintain in-depth account files, including files in CI‑TY.
• Assist in updating database on a continual basis, and performing periodic audits.
• Understand sales strategies and tactics of competitor hotels.
• Negotiate all rates for group accounts within the guidelines of our budgeted average rate.
• Exhibit diplomacy, business analysis, negotiation, and proposal writing and presentation skills.
• Perform any other reasonable duties as required by management.

• 4‑year college degree from accredited university preferred.

• Excellent group presentation, writing, speaking and training skills.
• Able to communicate in the English language. Second language is a plus.
• Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
• Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).

• Must be able to work in a fast-paced environment.
• Must be physically fit in order to lift, pull and push items up to 50 pounds.
• Also requires standing/walking/reaching and bending throughout shift.