Xfinity Retail Sales Consultant- PT

Job Summary

Bring your energy, curiosity, and passion—we’ll give you the tools to build a rewarding retail career with Comcast Xfinity.

• Engaging customers with enthusiasm, demonstrating and explaining product features to enhance their shopping experience.
• Providing outstanding customer service in all interactions.
• Meeting or exceeding sales targets and enhancing customer satisfaction through diligent follow‑up and service excellence.
• Helping customers interpret and clarify their account statements and assisting with bill payment in the store.
• Answering any customer questions about current or new services, making changes to account data, upgrading levels of service, and processing all general service requests.
• Acting as a brand ambassador to promote Comcast/Xfinity products.
• Providing expert‑level understanding and passion around technology, especially Comcast products and services.
• Maintaining detailed sales product knowledge, including competitive information.
• Contributing to a fun and competitive environment and connecting products and services to customers’ everyday lifestyles.
• Adhering to retail operational policies and procedures, ensuring a consistent and professional store environment.

• High School Diploma or equivalent (GED accepted).
• 2–5 years of relevant work experience.
• Certifications, if applicable.
• Ability to adjust to a flexible work schedule, including evenings, weekends, and holidays as needed.
• Regular, consistent, and punctual attendance.
• Physical ability to carry and/or lift 25‑pound boxes and to move around the store continuously.

• Medical, Dental, and Vision coverage.
• Comcast Xfinity courtesy services in Comcast‑served areas.
• Discount tickets to Universal Resorts.
• Paid parental leave.
• Tuition reimbursement up to $8,000 for full‑time employees.
• Paid Time Off.
• 401K savings plan with up to 6% dollar‑to‑dollar matching.
• Day‑One benefits and additional comprehensive options.

• Communication
• Critical Thinking
• Problem Solving
• Customer‑Focused
• Persuasion
• Professional Integrity
• Resilience
• Self‑Motivation
• Teamwork
• Technical Knowledge
• Workplace Organization

Base Pay: $15.00 per hour. Total Target Compensation (Base Pay plus Targeted Commission): $25.98 per hour. Most sales positions are eligible for commissions under applicable plans, while most non‑sales positions are eligible for bonuses. Comcast provides best‑in‑class benefits and a comprehensive rewards program.

Comcast is an EOE/Veterans/Disabled/LGBT employer. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation. Comcast will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.