Public Safety Dispatcher - 911 & Emergency Communications

GENERAL STATEMENT OF JOB

SAFETY SENSITIVE:
Yes FINGERPRINTING

REQUIRED:

Yes

The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships.

• Free city-paid employee health coverage, additional for spouse or family
• City Employee Health & Wellness Center for healthcare services
• 5 weeks Paid Time Off (sick & vacation)
• 11 paid holidays
• Pension plan
• City-paid life and long-term disability insurance
• Optional Vision and Dental Plans
• Tuition reimbursement
• Gym membership reimbursement
• And much more!

• High school diploma/GED.
• One (1) year of experience in computer use.

• Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
• Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
• FCIC/NCIC certificate within six (6) months of hire or promotion.

• High school diploma/GED.
• Two (2) years of experience in computer use.

• Cape Coral Police Department 911 Public Safety Telecommunicator training program certificate within six (6) months of hire or promotion.
• Florida Public Safety Telecommunicator certificate within six (6) months of hire or promotion.
• FCIC/NCIC certificate within six (6) months of hire or promotion.

• Monitors police and fire channels, receives and evaluates calls for police and fire service, and properly dispatches calls for emergency and non-emergency situations.
• Acknowledges and records status of all units transmitting by frequency, and checks the status of all traffic stops in reference to officer safety.
• Monitors Teletype and incoming FAX messages as they are received and enters data received.
• Maintains communications with unit personnel in the field, and provides information to assist, i.e., criminal histories, driver's license status, stolen vehicles, wanted persons.
• Researches information for unit personnel as requested.
• Monitors security cameras and controlled access areas of building and fire alarms.
• Perform other related duties as required.