Volunteer Coordinator-Hope Hospice-Cape Coral

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Benefits day 1

Mileage reimbursement

Schedule-Monday-Friday-days, some weekends for special events required

Role:

The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.

Qualifications:

* Bachelor's degree (BA/BS) or an equivalent combination of education and experience

* Minimum of two (2) years' experience in volunteer coordination, preferably in a health care setting

* One (1) year supervisory experience strongly preferred

* Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources

* Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence

* Strength in attention to detail and organizational skills

* Program development and implementation skills

* Must be able to interact successfully with clients, families and other agencies to present a positive and professional image

* Bi-lingual preferred

* Previous experience in health care and/or social services setting preferred

* Excellent telephone and computer skills

* Mobile Driver - Valid driver's license and automobile insurance per Company policy

* Ability to travel in community

* Ability to take initiative and work independently

Competencies:

* Satisfactorily complete competency requirements for this position.

Responsibilities of all employees:

* Represent the Company professionally at all times through care delivered and/or services provided to all clients.

* Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs.

* Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

* Complies with Company policies, procedures and standard practices.

* Observes the Company's health, safety and security practices.

* Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company.

* Uses resources in a fiscally responsible manner.

* Promotes the Company through participation in community and professional organizations.

* Participates proactively in improving performance at the organizational, departmental and individual levels.

* Improves own professional knowledge and skill level.

* Advances electronic media skills.

* Supports Company research and educational activities.

* Shares expertise with co-workers both formally and informally.

* Participates in Quality Assessment and Performance Improvement activities as appropriate for the position.

Job Responsibilities:

* Meets standards of practice of the Volunteer Services Department.

* Recruits volunteers through community networking activities and marketing efforts.

* Screens potential volunteers through intake calls and interviews, and in training.

* Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles.

* Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.

* Participates in volunteer-related special events, committees and task force groups.

* Maintains records of volunteers, ensuring that all file requirements are met and kept current.

* Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG).

* Performs other duties as assigned.

Compensation Pay Range:

$17.89 - $25.76

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit