Volunteer Coordinator-Hope Hospice-Cape Coral

Volunteer Coordinator

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Benefits day 1

Mileage reimbursement

Schedule-Monday-Friday-days, some weekends for special events required

The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.

• Bachelor's degree (BA/BS) or an equivalent combination of education and experience

• Minimum of two (2) years' experience in volunteer coordination, preferably in a health care setting

• One (1) year supervisory experience strongly preferred

• Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources

• Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence

• Strength in attention to detail and organizational skills

• Program development and implementation skills

• Must be able to interact successfully with clients, families and other agencies to present a positive and professional image

• Bi-lingual preferred

• Previous experience in health care and/or social services setting preferred

• Excellent telephone and computer skills

• Mobile Driver - Valid driver's license and automobile insurance per Company policy

• Ability to travel in community

• Ability to take initiative and work independently

• Satisfactorily complete competency requirements for this position.

• Represent the Company professionally at all times through care delivered and/or services provided to all clients.

• Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs.

• Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse.

• Complies with Company policies, procedures and standard practices.

• Observes the Company's health, safety and security practices.

• Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company.

• Uses resources in a fiscally responsible manner.

• Promotes the Company through participation in community and professional organizations.

• Participates proactively in improving performance at the organizational, departmental and individual levels.

• Improves own professional knowledge and skill level.

• Advances electronic media skills.

• Supports Company research and educational activities.

• Shares expertise with co-workers both formally and informally.

• Participates in Quality Assessment and Performance Improvement activities as appropriate for the position.

• Meets standards of practice of the Volunteer Services Department.

• Recruits volunteers through community networking activities and marketing efforts.

• Screens potential volunteers through intake calls and interviews, and in training.

• Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles.

• Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition.

• Participates in volunteer-related special events, committees and task force groups.

• Maintains records of volunteers, ensuring that all file requirements are met and kept current.

• Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG).

• Performs other duties as assigned.

Compensation Pay Range:

$17.89 - $25.76

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit