Receptionist, Administrative​/Clerical

Overview

Job Title: Receptionist

Location: Cape Girardeau, MO

Department: ISL

Employment Type: Full-Time

Join our compassionate and collaborative team as a Receptionist
! In this rewarding role, you’ll be the first point of contact for visitors and callers, ensuring professionalism and a welcoming atmosphere. You'll contribute to an organized and efficient work environment while enhancing office functionality and helping others feel r skills in communication, attention to detail, and time management will be essential as you play a pivotal part in our operations.

As a vital member of our team, your responsibilities will include managing a multi-line phone system, greeting visitors, and maintaining confidentiality. In this role, you will help ensure that operations run smoothly, providing essential support to both team members and clients.

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement – Company paid for work functions requiring travel
• Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits – Scroll down to bottom of this post to learn more

• Answer the multi-line phone system, directing calls appropriately to provide excellent customer service.
• Welcome office visitors and ensure a pleasant sign-in experience while maintaining confidentiality.
• Manage office supply stock and ensure the reception area is always organized.
• Prepare meeting rooms, coordinating refreshments and technology readiness for successful meetings.
• Assist with filing, billing functions, and distribution of mail and parcels as needed.
• Collaborate with the Administrative Team to coordinate coverage of duties when necessary.

• High School Diploma or equivalent required.
• 1-2 years of receptionist and/or office setting experience preferred.
• Proficient in a wide range of software including Advanced Microsoft Office applications (Outlook, Word, Excel, PowerPoint, One Note, SharePoint), Adobe Acrobat, and various video/web conferencing platforms (Zoom, Teams, Go To Meeting ).

• Must possess a reliable method of communication.
• Demonstrates clear and legible writing skills.
• Strong attention to detail and organizational abilities.
• Capable of handling confidential information securely.
• Maintains a positive attitude in the workplace and shows initiative.

ADA Consideration - Sedentary work:
Exerting up to 10 pounds of force occasionally (exists up to 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Receptionist, Secretary, Front Desk, Office Support, Customer Service, Administrative Assistant, Office Coordinator, Communication, Professionalism, Time Management

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Firefly is a Smoke and Tobacco Free Workplace.