Principal Solutions Architect

Principal Solutions Architect

Join our Americas presales architecture team, supporting a diverse portfolio of enterprise clients across industries from Canada to South America. This is a fast-paced, high-impact team partnering closely with sales, solution consulting, and product stakeholders to support complex deals and help clients make confident technology decisions. You’ll work across multiple accounts and opportunities simultaneously in a dynamic environment where adaptability and collaboration are key.

As a Principal Enterprise Architect, you will operate at the intersection of technology, business strategy, and client engagement. You will help enterprise clients move from exploration to decisive action by connecting deep architectural understanding with tangible business outcomes. You will engage with stakeholders across the organization—from hands‑on architects to executive leadership—translating complex technical concepts into clear, outcome‑driven narratives that build trust and drive decisions.

• Serve as a trusted advisor to enterprise clients, guiding them through complex architecture and technology decisions
• Connect technical capabilities (e.g., integrations, data flow, security, observability) to real business outcomes
• Position Pega within the broader enterprise ecosystem, ensuring alignment with client architecture and strategy
• Lead technical and executive‑level conversations, adapting depth based on audience
• Support complex presales cycles through presentations, workshops, and solutioning
• Operate across multiple industries and client scenarios in a highly dynamic environment
• Identify when to go deep technically vs. when to engage SMEs to progress the conversation
• Continuously build expertise in enterprise architecture, Pega capabilities, and evolving industry trends

• A seasoned enterprise architect or presales leader who thrives in client‑facing environments
• A strong communicator who can simplify complex topics and influence decisions
• Comfortable navigating ambiguity and shifting priorities across industries and clients
• A collaborative partner who knows how to lead conversations without dominating them
• A proactive, curious problem‑solver with a strong commitment to continuous learning

• 10‑15+ years of experience in enterprise architecture, presales, or related technical roles
• Proficiency in Spanish or Portugese, since this role works with both English‑speaking and Spanish‑ and Portugese‑speaking countries, is a huge plus
• Experience operating in complex enterprise environments with large‑scale systems and integrations
• Background spanning multiple domains (e.g., development, infrastructure, networking, architecture)
• Proven ability to engage effectively with both technical stakeholders and executive audiences
• Experience participating in or leading technology evaluations (e.g., RFPs, vendor selection)
• Strong understanding of enterprise architecture concepts such as data flow, integration, security, and system interoperability
• Demonstrated ability to translate technical complexity into business‑relevant outcomes
• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company

• Gartner Analyst acclaimed technology leadership across our categories of products
• Continuous learning and development opportunities
• An innovative, inclusive, agile, flexible, and fun work environment
• Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the…