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Leader - Retail Pet Care & Customer Service

Job in Cape Girardeau, Cape Girardeau County, Missouri, 63705, USA
Listing for: PetSmart
Full Time position
Listed on 2026-08-30
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Retail Sales, Retail Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 45000 - 58000 USD Yearly USD 45000.00 58000.00 YEAR
Job Description & How to Apply Below
Position: Experience Leader - Retail Pet Care & Customer Service

Pet Smart’s Experience Lead (Retail Customer Service Lead) role delivers exceptional pet parent service while upholding our vision, mission and values. You will drive the pet parent experience strategies through loyalty, promotions, and in-store interactions while ensuring safety and store cleanliness.

This full-time, on-site position requires 2+ years of retail experience and leadership capability. You will coach teammates, coordinate daily tasks, handle events and promotions, and contribute to

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