Reinsurance Operations Specialist

Your Role General Reinsurance, Cape Town Branch (a subsidiary of General Reinsurance AG) is offering an opportunity for a Reinsurance Administrator in our Life Australia, UK, SA, Canada segment. The Reinsurance Administrator provides a wide array of administrative support to the Claims, Finance and Data & Analytics teams within the segment with specific focus on the Australian business.

Your Key Responsibilities

The Reinsurance Administrator reports to the Administration Manager and is responsible for performing the following tasks with a high level of accuracy and with a client orientated mindset.

• Monitor and maintain the Administration mailbox and action items accordingly.

• Setting up new and maintaining existing claims within the claims database.

• Reviewing and processing of incoming claim payment requests including verification of amounts, notification and payment.

• Reviewing and processing of policy and premium data

• Liaising with clients on bordereaux queries and general questions.

• Support quality assurance with regards to process and data accuracy.

• Support the implementation of a new reinsurance administration platform

• Ad hoc administrative tasks to support each of the functions.

Your Profile

• Team Collaborator

• Enquiring mind who is prepared to ask challenging questions

• Excellent verbal and written communication skills

• Able to identify improvements and efficiencies in existing processes

• Accountability and ownership of allocated tasks

• Willingness to take instructions

• Enjoys working in a busy team environment

We offer a

• Hybrid working model (60/40 Office/Home)

• Highly professional and inclusive working environment that values excellence, integrity, personal responsibility, and diversity

• Excellent compensation and benefits

• Flat corporate structure with a strong team ethic

• Support for your personal and professional development