Clerk: Support Services

We’ve got an exciting, brand new opportunity at Ackermans as a Clerk:
Support Services to join our team on a 6 month fixed-term contract.

This Clerk:
Support services role will perform administrative duties for support services functions (company cellphones) and accounting service functions (debtors). Ensure timely processing, reconciliation, and resolution of queries to maintain operational efficiency and financial integrity.

Key Focus Areas:
Cellphones, BBBEE and Debtors

We’re a fully in-office team. This role is based at our Support Centre in Kuils River, Cape Town.

• National Diploma/ National Certificate Financial Accounting

• B Comm (Accounts) /BTech

• Strong administrative and reconciliation skills
• Customer service orientation for query resolution
• Ability to manage deadlines and financial compliance
• Analytical skills for debtors’ management

• 2
  -3 years relevant financial administration experience, including strong reconciliation experience

• Retail experience

• Computer skills, intermediate to advanced Excel
• Ability to work under pressure and large volumes of work

• Administer day-to-day company cellphone and data functions.
• Process new/renew contracts within 2 days turnaround time.
• Address queries relating to company cellphones promptly.
• Prepare monthly cellphone reports and capture monthly expense journals.
• Ensure monthly reports are completed and allocated correctly.

• Generate valid invoices and credit notes within 3 days turnaround time.
• Ensure outstanding debt is managed within parameters of not >30 days
• Send monthly statements to beneficiaries timeously.
• Process valid remittances weekly as per bank statements.
• Prepare monthly debtor reconciliations and aged Trial Balance.
• Address queries relating to debtors according to the JIRA SLA turnaround time.

• Review bi-weekly supplier list for new accounts.
• Update new suppliers created in SAP on BBBEE Management System.
• Ensure company registration and VAT numbers are updated.
• Correctly mark procurement exclusions and select reasons.

• Analyse weekly scorecard report for expired certificates.
• Contact suppliers for updated certificates/affidavits.
• Obtain certificates for newly created vendors.
• Validate certificates against supplier details in the system.

• Upload supplier invoices & ledger details on BBBEE Management System.
• Focus on suppliers with expired/invalid certificates, non-scoring suppliers, and top spend suppliers without valid certificates.

• Submit Duties and Rent Paid reports.
• Consolidate Distribution and Unposted GRV reports.
• Compile AP Spend Calculation for system upload.