Branch Administrator

Senior Office Administrator
Century City, Cape Town | Fintech

A fast-growing fintech organisation is seeking a Senior Office Administrator to serve as the operational backbone of the business. This role is suited to a highly organised, proactive individual who thrives in a dynamic environment and can confidently support both leadership and the broader team.
This is a hands-on, detail-driven position responsible for ensuring the smooth running of daily office operations, strengthening administrative processes, and maintaining a professional, efficient workplace.

Key Responsibilities

• Provide administrative and operational support to senior leadership and the wider team
• Manage and optimise daily administrative functions, including scheduling, filing, calendar management, and meeting coordination
• Welcome and assist visitors in a professional and friendly manner
• Handle general office administration, including emails, calls, document management, mail, and data capturing
• Coordinate travel arrangements and prepare presentation materials, meeting rooms, and related logistics
• Manage office supplies and ensure availability of essential resources
• Maintain and troubleshoot office equipment where required
• Identify and implement process improvements to enhance productivity, accuracy, and efficiency while managing costs
• Support tender documentation processes, including preparation, compilation, and certification through SAPS liaison (Commissioner of Oaths)

Minimum Requirements

• Matric (Grade 12) essential; additional qualifications or certifications advantageous
• Minimum 3 years’ experience in a fast-paced administrative environment (experience within technology or financial services advantageous)
• Working knowledge of basic bookkeeping principles or accounting software beneficial
• Valid driver’s licence and own reliable transport essential
• Proficient in using standard office technology (computers, printers, scanners, telephony systems)
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet tight deadlines
• Professional, well-presented, and confident in dealing with internal and external stakeholders
• Experience with tender processes and document certification advantageous

Additional Information

• Working hours:
  
  08:00 – 17:00 (overtime may be required during peak periods)
• Office-based role in Century City, supporting real-time collaboration and operational efficiency

This opportunity offers exposure to a high-growth fintech environment and the chance to play a pivotal role in supporting a business on an exciting expansion journey.