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Key Accounts Manager – Public Utilities Metering

Job in Cape Town, 7100, South Africa
Listing for: INTELLISTAFF
Full Time position
Listed on 2026-02-15
Job specializations:
  • Business
    Business Development, Client Relationship Manager, Business Management
  • Sales
    Business Development, Client Relationship Manager, Sales Manager
Job Description & How to Apply Below
Location:
Cape Town

Job Purpose
  • Manage and grow strategic relationships with key public sector clients, including national state-owned Water and Electricity transmission and distribution companies and Metropolitan Municipalities across South Africa.
  • Responsible for both farming existing accounts and actively pursuing new high-value customers to ensure long-term client satisfaction and sustainable revenue growth.
  • Key Responsibilities
  • Develop and execute account strategies for key public sector customers.
  • Maintain deep understanding of client operations, challenges, and strategic goals.
  • Ensure consistent engagement and alignment with client stakeholders at all levels.
  • Identify upselling and cross-selling opportunities within existing accounts.
  • Actively pursue new key accounts in the public utilities sector.
  • Lead negotiations and close high-value deals with key public sector clients.
  • Build and nurture long-term relationships with decision-makers at all levels.
  • Serve as the primary point of contact for key accounts, ensuring high levels of satisfaction and retention.
  • Represent the company in client meetings, industry forums, and strategic discussions.
  • Develop account plans, revenue forecasts, and growth targets.
  • Monitor account performance and report regularly to senior management.
  • Analyze client feedback and market trends to inform strategic decisions.
  • Collaborate with internal teams (Solution, Operations, and Finance) to ensure tailored solutions are delivered effectively.
  • Provide input to product development and solutions teams based on client needs and feedback.
  • Support the rollout of new products and services within key accounts
  • Qualifications & Experience Required
  • Bachelor’s degree in Business Management, Administration, Electrical Engineering, or related field.
  • Minimum 5 years of experience in key account management, business development management, or strategic sales within the public utilities sector.
  • Proven success in managing large public sector accounts and securing new business.
  • Strong understanding of public sector procurement and regulatory frameworks.
  • Skills & Attributes
  • Excellent relationship management and interpersonal skills.
  • Strategic mindset with strong business acumen.
  • Skilled in negotiation, presentation, and stakeholder engagement.
  • Proficient in CRM tools, Microsoft Office Suite, and data analysis.
  • Willingness to travel nationally and engage with clients on-site.
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