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Workforce Manager: Forecasting, Dialer & Ops
Job in
Cape Town, 7100, South Africa
Listed on 2026-07-24
Listing for:
Isilumko Staffing
Full Time
position Listed on 2026-07-24
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Isilumko Staffing is assisting a client in the BPO sector to recruit a Workforce Manager. The candidate should hold a Bachelor’s/College Degree and have at least 4 years in Workforce Management, with dialer experience for outbound campaigns.
The role demands expertise in forecasting, scheduling and real-time time management, strong organizational and presentation skills, and meticulous attention to detail. Weekend shifts may be required.
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