Debtors Controller

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

We are seeking an experienced Debtors Controller with hotel / hospitality experience to join the team of extraordinary people delivering extraordinary service.

While the emphasis of this role is to assist the debtor’s manager and financial team with debtors account and financial reporting, you will support the business as and when ad-hoc financial request come in and provide information that is accurate, of a high standard and delivered within required time frames

Manage and oversee the accounts receivable process, ensuring timely and accurate invoicing and collection of payments. Monitor and reconcile customer accounts, identifying and resolving any discrepancies or outstanding issues. Utilise Opera Cloud to manage billing and financial records, ensuring accuracy and compliance with company policies. Prepare and analyse financial reports related to debtors, providing insights to the finance and revenue management teams.

Collaborate with the revenue management team to align debtor control processes with overall revenue strategies. Handle customer inquiries regarding billing and payments, providing exceptional customer service. Implement and maintain efficient debt collection procedures, reducing overdue balances and improving cash flow. Assist in month-end closing activities, including account reconciliations and reporting.

• Grade 12 or equivalent is essential
• Relevant Financial qualification
• Minimum 3 years Debtors experience
• Advanced OPERA Cloud knowledge
• Hotel Experience (Compulsory)
• Intermediate MS Office knowledge
• Sage Evolution (Advantageous)
• Hospitality Experience (Advantageous)
• Travel Agent and Platform Distribution knowledge
• Reservations or Financial background (Advantageous)