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Reservations & Guest Experience Specialist

Job in Cape Town, 7100, South Africa
Listing for: Fairmont Hotels & Resorts
Full Time position
Listed on 2026-02-09
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Summer Seasonal
  • Customer Service/HelpDesk
    Customer Service Rep, Summer Seasonal
Job Description & How to Apply Below
A luxury hotel brand in Cape Town is seeking a Reservations Agent to ensure guest satisfaction through excellent booking services. The ideal candidate will possess strong attention to detail and must have 1 year of experience in customer service. Proficiency in English is essential, and familiarity with Opera Property Management System is a plus. This role demands flexibility in hours and outstanding sales and service skills.
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