Hotel Receptionist

Close Inclusive Collection Job Postings Notification

I joined as a server on the catering staff. Thanks to Hyatt's training and support, I now oversee a brilliant team that helps brings events to life.

✨ The place where all the magic happens ✨

Where experience, zest for life, and luxury define everything we do for our guests.

Hyatt Regency Cape Town invites passionate hospitality professionals to join our team. If you live for service excellence, guest connection, and 5-star experiences, this is where your journey begins.

• Passion for hospitality and guest experience
• Strong communication and people skills
• Professionalism, integrity, and attention to detail
• Ability to work in a fast-paced luxury hotel environment
• Flexibility to work shifts
• Relevant hospitality qualification (advantageous / required per role)
• System knowledge where applicable (MICROS / PMS/OTHER)

• Work in a world-class luxury hotel brand
• Be part of a people-first, guest-focused culture
• Opportunities for learning, growth, and development
• Create memorable experiences that guests carry for life

Department:
Front Office

Employment Type:

Full-Time | Shift Work

We are looking for an experienced professional receptionist who embodies luxury hospitality and guest care.

• Manage check‑ins, check‑outs, and reservations
• Provide accurate information and resolve guest queries
• Maintain guest profiles and ensure service personalization
• Collaborate with departments to ensure seamless stays

• Minimum 2 years’ experience in a hotel front office role
• Hospitality qualification required
• Experience with hotel PMS systems
• Strong communication, problem‑solving, and administrative skills
• Professional appearance and calm demeanor
• Ability to work shifts, weekends, and public holidays

Our family is always growing. Want to be in the know?