Reservation & Ticketing Consultant

Job in Cape Town, 7561, South Africa

Listing for: Phoenix Recruitment Limited

Full Time position
Listed on 2026-10-09

Job specializations:

Hospitality / Hotel / Catering
Customer Service Rep
Customer Service/HelpDesk
Customer Service Rep

Duties

Reservations & ticketing on Amadeus
Group booking experience on Amadeus
Invoicing on Quicktrav
Domestic, Regional and International reservations and ticketing
Good Fares knowledge
Experience with Corporate and Leisure bookings
International bookings consulting to find the best routing and best fare for the request
Maintain all supplier relationships

Requirements

Matric/Grade 12
Tertiary travel or tourism qualification would be preferred
At least 5+ years ticketing/reservation experience for group travel
Basic Financial Knowledge (Debits & Credits, Mark-ups, Calculating Margin & VAT, Cost of sales, Commission, Profit, Breakeven)
System knowledge on Amadeus and Quicktrav would be preferred
Microsoft Office (Word, Excel, Outlook)
Capacity for dealing with employers and workers at all levels
Confidentiality, tact and discretion when dealing with people
Excellent planning, Organisational, analytical and decision‑making skills
Good conflict resolution skills
Integrity and Honesty
Good command of written and spoken English
Project Management skills
Good problem‑solving skills
Ability to work towards deadlines
Accuracy and attention to detail

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