Leadership Recruiter

Position Overview

MCI is one of the fastest‑growing tech‑enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything‑as‑a‑Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e‑commerce, and financial services. Our contact centers are powered by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry‑leading organization.

We are seeking a Leadership Recruiter to join our growing Talent Acquisition team. This is an exciting opportunity for a driven recruitment professional who thrives on headhunting top‑tier talent and partnering with stakeholders to deliver high‑impact hires. In this role, you will be instrumental in identifying and engaging leadership and specialized technical candidates across multiple global markets while building strong pipelines to support future growth.

This role requires flexibility to work hours aligned with the United States, Canada and the Philippines, to ensure seamless communication and collaboration with teams and stakeholders across these time zones.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre‑employment test.

Key Responsibilities:

• Proactively headhunt and engage leadership and niche technical talent across the U.S., South Africa, United Kingdom, and Philippines.
• Manage end‑to‑end recruitment processes, from sourcing and screening through to the offer stage.
• Partner with hiring managers to understand business needs, role requirements, and talent strategies.
• Develop and implement targeted sourcing strategies for hard‑to‑fill and high‑impact roles.
• Build and maintain robust talent pipelines for leadership and technical positions.
• Conduct market mapping and competitor research to identify top talent.
• Utilize advanced Boolean search techniques to uncover passive candidates.
• Ensure an exceptional candidate experience aligned with company values and employer brand.
• Maintain accurate recruitment data, reporting, and workflow management within the ATS.

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidate s For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities.

• Minimum of 3 years of recruitment experience with a strong focus on headhunting and direct sourcing.
• Must have proven experience recruiting high‑level roles in the U.S., South Africa, United Kingdom, and Philippines.
• Demonstrated success hiring mid‑to‑senior and leadership‑level talent across international markets.
• Experience recruiting within technology and technical environments.
• Hands‑on experience using sourcing platforms such as Linked In, Indeed, and iCIMS.
• Strong proficiency in Boolean search and creative sourcing methodologies.
• Experience working within an Applicant Tracking System (ATS) and managing requisitions independently.
• Ability to excel in a fast‑paced, high‑volume environment while maintaining quality and attention to detail.
• Excellent stakeholder management, communication, and organizational skills.
• A proactive, research‑driven mindset with a passion for identifying hard‑to‑find talent.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION? At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

• Annual Leave:
  Earn paid…