IR Administrator Job Cape Town area,South Africa,HR/Recruitment

Industrial Relations Officer required in Northern Suburbs (Western Cape) Grade 12, certificate / degree / diploma in HR related field and a min of 2 to 3 years' experience working in a similar role. Sound knowledge of BCEA and LRA are essential with OHS, EE, SDL and POPI acts advantageous.

Performance Responsibilities:

Assist employees and management with queries and requests.
Use discretion and maintain confidentiality at all times.
Advise management on all matters that involve conflict between employees.
Perform general administrative duties, which may include filing.
Work to improve communication, cooperation and planning in the IR.
Assist in the development of company IR protocols, operating procedures and handbooks.
Maintain and follow company policies, regulations and procedures related to the function, rights and responsibilities of all staff.
Ensure that all staff members are aware of the company IR protocols and regulations, and that employees have access to the relevant handbooks when needed.
Work with the operations Managers with respect to disciplinary action required, including preparation of documents, investigation of any offence, scheduling hearings and attendance at hearings.
Support IR and operational managers with any CCMA, Bargaining Councils or Labour Court referrals including representation.
Ensure continuous revision, internal training and updates are provided on various IR and recent case law conducted regularly across all levels and where necessary coordinate external training on relevant matters.
When necessary, work with the unions and management in managing conflict between parties and employees.
Assist in the company and induction of new staff on the code of conduct and IR protocols and operating procedures.
Any other duties as may be assigned to you.

Qualifications:

Grade 12 / Matric or Equivalent Qualification.
Certificate, degree, diploma or other relevant experience relating to HR, IR/ ER, SA Labour Legislation.
Excellent command of the English language, both written and spoken.

Attributes:

Attention to detail, systems oriented, organized, analytical.
Able to resolve conflicts and manage grievances.
Good communication skills in English and sound ability to communicate effectively across all levels.
Self-motivated, honest, high integrity, courteous and helpful.
The ability to function well under pressure, prioritize matters and act on them accordingly.
The ability to function both independently and in a team, take initiative, shows commitment and is motivated to achieve tasks in the required time frame.
Needs to be culturally aware with good ethics, problem solving and strategic thinking competencies.
Continuously pursues to improve skills through on the job or external training.

Preferred skills and experience:

A minimum of 2-3 years’ prior experience in an industrial relations role.
An understanding of and insight into the BCEA, LRA, OHS, EE, SDL and POPI acts.
Knowledge of regulations and compliance as it relates to South African labour laws.

Key Performance Indicators:

Be informed, research and keep up to date with the South African Labour Law and various acts.
Ensure management and union compliance on any collective agreements.
Continually analyse and develop operating procedures as it relates to IR, ER and HR.
Manage grievances and grievance procedures timeously and ensure management are updated.


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