Recruiter – Leadership Focus Job Cape Town area,South Africa,HR/Recruitment

Position: Recruiter – Leadership Focus (US Hours)

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for a Recruiter with a focus on leadership hiring, who enjoys sourcing and connecting with talented candidates. This role is ideal for a recruitment professional with some experience supporting leadership or technical hires, and who wants to grow their skills in global recruitment.

You will support hiring managers in identifying and reaching out to potential candidates, helping to build pipelines for leadership and technical roles. The role requires working US hours and a proactive, research-driven approach.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES

Key Responsibilities:

Support the sourcing and engagement of leadership and niche technical talent across the U.S., South Africa, United Kingdom, and Philippines

Assist in recruitment processes from initial sourcing through to the offer stage

Work with hiring managers to understand role requirements and candidate profiles

Contribute to targeted sourcing strategies for hard-to-fill and high-impact roles

Help maintain talent pipelines for leadership and technical positions

Conduct market research to identify potential candidates

Use Boolean search and creative sourcing methods to uncover passive talent

Support a positive candidate experience aligned with company values

Keep recruitment data and workflow up to date within the ATS

CANDIDATE QUALIFICATIONS

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

1–3 years’ recruitment experience, with some exposure to leadership or mid-level hiring

Experience recruiting across international markets (U.S., UK, South Africa, Philippines advantageous)

Exposure to technology or technical roles

Familiarity with sourcing platforms such as Linked In, indeed, iCIMS, or similar

Ability to conduct Boolean searches and creative sourcing techniques

Comfortable supporting requisitions independently and collaborating with hiring managers

Strong communication and organizational skills

Proactive, research-driven, and results-oriented mindset

COMPENSATION DETAILS

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits that go beyond Salary. Our team members enjoy:

Annual Leave
:
Earn paid time off to rest, recharge, or attend to personal matters.

Health Benefits: After probation, employees qualify for Medical Insurance. This gives you access to general practitioners, chronic medication, basic dental and optical care, as well as emergency services, ensuring essential healthcare support and peace of mind.

Career Growth
:
We prioritize internal promotions and offer clear pathways for advancement across departments.

Paid Training
:
Gain valuable…


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