Social Media Coordinator - B4A

• Social Media Management

• Create Social Media Guidelines

• Social Media Community Management

• Coordinate digital campaigns

• Coordinate Customer Complaints

• Coordinate all SMS Marketing

• Coordinate all digital monthly support

• Conducting Research on industry trends

• Conducting Social media research

• To uphold and promote the company values and culture

Grade 12

Degree or Diploma certificate in marketing, social media or related fields.

0-2 years’ experience in a similar role

Computer literate

Knowledge of current digital trends and innovations

Proven working experience as a community management

Experience in launching social media initiatives

Exceptional verbal and written communication skills

Good understanding of business and commerce

Creative writing skills (Copywriting)

Exceptional interpersonal skills

Ability to create content

Social media savvy

Understanding of community etiquette and respect

Ability to problem-solve when dealing with high pressure situations

Ability to identify and track relevant digital and social metrics