Luxury Groups Tour Consultant; Intermediate or Senior

Luxury Groups Tour Consultant (Intermediate or Senior)

Claremont, Cape Town – Office based/Hybrid/Remote (TBC)

Full Time

Salary – Highly Negotiable + Incentives

Our client is looking for a highly motivated Luxury Senior Groups Tour Consultant to join their growing team. A dynamic individual who has excellent organisational skills, good time management and can also work independently. Accuracy and attention to detail is essential. The role will be target & sales driven and will be office-based in the Southern Suburbs. Enthusiastic & passionate professionals, who are prepared to take on a wide variety of roles as our business grows.

• Minimum of 5 years inbound agency experience.
• Solid, stable track record as an Inbound Tour Consultant/Operator – Luxury market (4 & 5 star).
• Strong knowledge of South African Safari & Leisure products and services.
• In‑person experience, Garden Route Safari.
• USA market working experience is advantageous.
• Safari, Golf and CT Wine Route experience is advantageous.
• Southern & East Africa & Indian Ocean Island product knowledge useful and a plus.

• Proactive selling & quoting.
• Gathering rates and contracts for services.
• Building detailed proposals & packages.
• Managing provisional bookings & ensuring the bookings are released/confirmed in time without incurring penalties.
• Working together with the finance department (linking suppliers, refunds, credits, and invoices).
• Communicating with agents and direct clients.
• Offering high levels of professional service for luxury travel clientele is crucial.
• Co‑ordinating flight bookings with our flight department.
• Updating financial forecasts and quoting register.
• General administration & organisation.
• Supplier payments and confirmation procedures.
• Onboarding of suppliers and clients (Travelogic and WETU).

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