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Account Manager

Job in Cape Town, 7100, South Africa
Listing for: ZEISS Group
Full Time position
Listed on 2026-02-18
Job specializations:
  • Sales
    Sales Representative
Job Description & How to Apply Below

Primary duties and responsibilities include but are not limited to:

  • Proactively seek out new sales opportunities and follow up on leads provided. Identify potential customers and present product/service offerings to meet their needs.
  • Sell the company's products and services.
  • Build and maintain strong relationships with existing and potential customers. Provide excellent customer service and support to ensure customer satisfaction and loyalty.
  • Planning, executing and monitoring all measures necessary to achieve achieving budget.
  • Planning all meetings with customers and maintaining and updating daily reports.
  • Develop a deep understanding of our products/services and effectively communicate their features, benefits, and value proposition to customers.
  • Stay informed about market trends, competitor activities, and industry developments.
  • Use market insights to identify opportunities for growth and stay ahead of the competition.
  • Keep accurate records of sales activities, including customer interactions, sales calls, and sales pipeline status.
  • Ensure compliance with company policies, procedures, and industry regulations.
  • Work closely with other members of the sales team, as well as with marketing, customer service, and other departments, to achieve company objectives and provide a seamless customer experience.
  • Provide support of the ZEISS portfolio in South Africa on all Ophthalmology devices and related consumables
  • Support Key Opinion leaders.
  • Participate in trade shows and conventions.
  • Handle the resolution of customer problems and complaints.
  • Ensure Customer Data in the region in maintained in the CRM. Must be accurate, up to date, and complete.
  • Key data/KPI's

    Sales Target Achievement

    Consumable Sales

    Customer Acquisition

    Product Knowledge and Expertise

    Sales Pipeline Management

    Adherence to sales processes and policies

    Benefits (What we offer)

    • The opportunity to work in a global Meditech company with cutting-edge technology.

    • A supportive and collaborative team environment.

    Training and development opportunities to grow within the role.

    You will have:

    Education requirements / Experience / Job Specifications

    Education / Professional Certification

    Diploma/ Bachelor's degree in business administration, marketing, or related field

    Experience

    3- 5 years professional experience in Medical Sales, ideally in the area of

    Ophthalmology

    Previous experience in sales, preferably in a B2B or B2C environment.

    Proficiency in Microsoft Office and Salesforce software

    Knowledge and experience in the theatre environment.

    Excellent knowledge of the Ophthalmology market in the region.

    Knowledge / Skills / Other characteristics

    Excellent communication, negotiation, and interpersonal skills

    Strong organizational and time management skills

    Ability to work independently and as part of a team.

    Working conditions & Other Attributes.

    Travel intensively in South Africa

    Your ZEISS Recruiting Team:

    Maite Nomthandaso Makgai, Thema Masoga
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