Facilities Technical Manager

About the job Facilities Technical Manager

Facilities Technical Manager
Join a fast-growing gelato brand and keep a dynamic retail network running smoothly
Cape Town | R25 000 to R35 000 per month CTC | 8am to5pm + on-call/standby

Our client is an expanding gelato business with multiple high-traffic retail stores across Cape Town. Known for quality, innovation, and a vibrant brand experience, they are scaling rapidly and need strong technical support to keep operations seamless. The company values hands-on problem solvers who take pride in maintaining safe, efficient, and well-run stores.

This role exists to ensure all stores operate safely, efficiently, and without disruption. You will oversee technical maintenance, refrigeration systems, electrical compliance, and store upgrades across a growing retail network. With a mix of hands-on repair work and contractor management, you'll play a critical role in reducing downtime, extending equipment life, and supporting the brand's continued expansion.

• Bring 3 to5 years of hands-on maintenance experience across electrical, plumbing, carpentry, and general repairs
• Conduct routine inspections across all stores to identify faults, risks, and maintenance needs
• Perform repairs directly, including glazing, lighting, signage, and general handyman tasks
• Maintain, troubleshoot, and repair commercial refrigeration units used for gelato production and storage
• Manage preventative maintenance schedules for all temperature-controlled equipment
• Handle electrical repairs, replacements, and installations within the scope of a wireman's license
• Manage external refrigeration specialists and electricians for larger technical projects
• Oversee store upgrade projects, fit-outs, and refurbishments
• Source, vet, and manage contractors and service providers
• Maintain asset records, warranties, service logs, and inventory of tools and supplies
• Work closely with store managers and the business owner to resolve daily operational issues

• 3 to5 years of experience in facilities, technical maintenance, or a similar hands-on role
• Valid South African driver's license
• Wireman's license or registered electrical qualification
• Practical experience working with commercial refrigeration systems
• Strong organisational skills and the ability to manage multiple sites and priorities
• Able to work independently and make sound decisions under pressure
• Experience in retail, hospitality, or food production environments (advantage)
• Exposure to store openings, fit-outs, or contractor management (advantage)
• Proactive, solutions-driven, reliable, and highly organised
• Strong communication and interpersonal skills, with a calm approach during urgent breakdowns