Tufting Machine Field Technician — Forum

Build an International Technical Career

A globally respected manufacturing organization is looking for an experienced Tufting Machine Field Technician to join its team in Belgium and support customers across international locations.

If you have hands-on experience with tufting machinery, enjoy solving complex technical problems, and are excited by the opportunity to travel internationally, this role offers the chance to develop specialist expertise while working with customers and technology around the world.

As a Tufting Machine Field Technician, you'll complete a structured, hands‑on technical training programme to further develop your expertise in tufting machine operation, setup, maintenance, and optimization.

Following your training, you'll travel internationally for up to 70% of your time, supporting customers with the installation, commissioning, servicing, troubleshooting, and optimization of tufting machines.

You'll act as both a technical specialist and company representative, helping customers achieve optimal machine performance while building strong, long‑term professional relationships.

Your responsibilities will include:

• Participating in intensive technical training to develop specialist expertise in tufting machine operation, setup, maintenance, and optimization

• Travelling internationally to install, commission, service, and maintain tufting machines at customer sites

• Diagnosing and resolving technical issues through effective fault‑finding, troubleshooting, and machine adjustments

• Supporting machine start‑ups and service visits

• Providing professional technical support and guidance to customers

• Helping customers optimize machine performance and production efficiency

• Building and maintaining strong professional relationships with international customers

• Representing the company professionally while working at customer sites

• Collaborating with internal engineering and service teams to communicate technical findings, field observations, and customer feedback

• Identifying opportunities to improve machine reliability and performance

• Contributing recommendations that support continuous improvement and customer satisfaction

To be successful in this role, you'll have:

• Proven experience with the installation, start‑up, modification, servicing, or maintenance of tufting machines

• Strong technical interest and understanding of mechanical systems, electronics, and machine optimization

• Hands‑on experience working with industrial machinery, equipment commissioning, or field service operations

• Excellent problem‑solving skills with a methodical approach to troubleshooting and fault diagnosis

• The ability to remain calm under pressure and effectively manage priorities in fast‑paced environments

• Strong communication and customer service skills

• The ability to build professional relationships across different cultures

• A self‑motivated and adaptable approach

• The ability to work independently with minimal supervision

• Technical qualification or background in Mechanical, Electromechanical, Textile Machinery, or a related field

• Knowledge of French, German, or Afrikaans

This is a highly international position and candidates must be:

• Flexible and willing to travel internationally for extended periods

• Comfortable travelling for up to 70% of the role

• In possession of a valid passport

• Able to travel internationally without restrictions

• Comfortable working independently at customer sites across different countries and cultures

• Full‑time, permanent employment

• Comprehensive onboarding and ongoing technical training

• Opportunity to develop specialist expertise in tufting machinery

• Exposure to diverse…