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Service Engineer

Job in Cape Town, 7561, South Africa
Listing for: Masa Outsourcing (Pty) Ltd
Full Time position
Listed on 2026-10-13
Job specializations:
  • Trades / Skilled Labor
    Field/Service Technician, Maintenance Technician / Mechanic, Installation Technician, Appliance Repair Tech
Job Description & How to Apply Below
  • Travel to customer sites to carry out installations, maintenance and breakdown calls.
  • Install, programme, repair and maintain electronic chemical dosing equipment.
  • Work on dosing systems connected to:
  • Commercial laundry machines
  • Commercial dishwashers
  • Glass washers
  • Crate washers
  • Install soap dispensers, chemical dosing systems and related equipment.
  • Diagnose faults and perform technical troubleshooting.
  • Carry out planned maintenance and emergency call-outs.
  • Visit customers regularly according to a structured call plan.
  • Complete technical and service reports.
  • Train customer staff on equipment and correct product use.
  • Build strong relationships with key customer contacts.
  • Provide prompt technical support and assistance.
  • Assist customers with selecting and using the most appropriate products.
  • Maintain HSE standards at customer sites.
  • Manage stock and conduct stock counts where required.
  • Submit weekly sales / technical reports.
  • Keep up to date with chemicals, dosing equipment and cleaning systems.
  • Grade 12.
  • Minimum 3 years experience in the electrical field.
  • Valid drivers licence.
  • Comfortable travelling extensively to different customer sites.
  • Good technical fault-finding and troubleshooting ability.
  • Strong communication and customer-service skills.
  • Able to work independently and manage a mobile service schedule.
  • Willing to provide after-hours emergency service when required.
Key Responsibilities
  • Travel to customer sites to carry out installations, maintenance and breakdown calls.
  • Install, programme, repair and maintain electronic chemical dosing equipment.
  • Work on dosing systems connected to:
  • Commercial laundry machines
  • Commercial dishwashers
  • Glass washers
  • Crate washers
  • Install soap dispensers, chemical dosing systems and related equipment.
  • Diagnose faults and perform technical troubleshooting.
  • Carry out planned maintenance and emergency call-outs.
  • Visit customers
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