Front Desk Sales Pro Perks

Are you someone who naturally makes people feel welcome, loves connecting with others, and thrives in a fun, fast-paced environment? We’d love to meet you.

European Wax Center is looking for an outgoing, dependable, and sales-mindedFront Desk Sales Associateto join our team.

Our centers are locally owned and operated by a hands-on female entrepreneur with more than 17 years of experience in the beauty industry. We’ve built our business around great people, strong teams, and an exceptional guest experience.

For us, the front desk is about much more than checking guests in and answering phones.It’s hospitality.You set the tone from the moment a guest walks through the door until the moment they leave.

We’re looking for someone who notices the little things, remembers a guest’s name, makes people feel comfortable and cared for, and understands that a great guest experience can turn a first-time visitor into a longtime guest.

• Competitive base hourly pay
• Bonus opportunity every paycheck
• Additional contests and incentives
• Paid Time Off
• 401(k)
• Advancement opportunities
• Flexible scheduling
• Major holidays off — our centers are closed!
• FREE waxing
• 40% employee discount on products
• Team events and celebrations
• A supportive, locally owned work environment

As a Front Desk Sales Associate, you’re thehost of our center.

You’ll welcome guests, anticipate their needs, keep the center running smoothly, and make sure each person leaves feeling better than when they arrived.

You'll also play an important role in the success of the business by educating guests about Wax Passes, recommending products, rebooking appointments, and working toward individual and team sales goals.

Hospitality and sales go hand-in-hand here.We don't believe in pushy sales. We believe in getting to know our guests, understanding what they need, and confidently recommending products and services that make their experience even better.

• Greet every guest warmly and create a welcoming, upbeat atmosphere
• Get to know our guests and build genuine relationships
• Check guests in and out efficiently while still making the interaction feel personal
• Anticipate guest needs and look for opportunities to make their visit easier or more enjoyable
• Educate guests about Wax Passes and recommend options based on their waxing routine
• Recommend EWC products and explain how they can improve results between visits
• Rebook guests and help them maintain a consistent waxing routine
• Work toward individual and team sales goals
• Schedule and manage reservations accurately
• Answer phones with warmth, confidence, and professionalism
• Create new guest profiles and explain center policies
• Protect confidential guest information
• Handle guest concerns with empathy and professionalism
• Communicate guest or team concerns to the Center Manager
• Help maintain a clean, organized, and inviting center
• Jump in and help your teammates when things get busy

You don't need to come from a hotel or restaurant to understand great hospitality.

We're looking for someone who:

• Genuinely enjoys taking care of people
• Makes eye contact, smiles, and acknowledges people when they walk in
• Notices when someone seems unsure or needs help — without waiting to be asked
• Can read the room and adjust their approach to different personalities
• Remembers details and makes returning guests feel recognized
• Understands that tone, body language, and attitude matter
• Stays warm and professional even when the center gets busy
• Handles an unhappy guest with empathy rather than defensiveness
• Takes pride in creating an environment that feels welcoming, clean, and organized
• Understands that every guest interaction matters

Our strongest team members are:

• Po…