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Passenger Experience Specialist
Job in
Carbondale, Jackson County, Illinois, 62901, USA
Listed on 2026-08-26
Listing for:
Amtrak
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Amtrak is hiring a Passenger Service Agent to deliver superior customer service at the ticket counter, on the station floor, or on the platform. You will greet passengers, assist with tickets, luggage, and boarding, and ensure smooth operations with printers and Quik-Trak devices.
Requirements include a HS diploma, strong communication, and the ability to lift up to 50 lbs. This on-site role offers an hourly wage with benefits and opportunities under the collective bargaining agreement.
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