Senior Concierge & Guest Experience Lead
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-07-10
Listing for:
PPHE Hotel Group
Full Time
position Listed on 2026-07-10
Job specializations:
-
Hospitality / Hotel / Catering
Guest Services, Event Manager / Planner, Hospitality & Tourism
Job Description & How to Apply Below
art’otel London Hoxton hires an Assistant Head Concierge to lead the concierge team, support the Head Concierge, and ensure outstanding guest service in our vibrant Hoxton hotel. You will build partnerships with local venues and tailor recommendations to each guest, while staying informed on events and VIPs to deliver personalised experiences.
Responsibilities include managing payroll and recruitment for the concierge & porters, designing SOPs, and maintaining up-to-date activity guides.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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