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Guest Services Lead - Elevate Centre

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Mitie Group plc.
Full Time position
Listed on 2026-07-17
Job specializations:
  • Hospitality / Hotel / Catering
    Event Manager / Planner, Guest Services
Salary/Wage Range or Industry Benchmark: 26000 - 34000 GBP Yearly GBP 26000.00 34000.00 YEAR
Job Description & How to Apply Below
Position: Guest Services Lead - Elevate City Centre Experience

Mitie Group plc. is recruiting a Guest Services Lead for St David's Cardiff. You will lead a high‑performing team, setting the standard for exceptional guest experiences across all touchpoints in a busy city‑centre environment.

You will champion service excellence, oversee rostering and budgeting, and stay aligned with partner brands and local events to deliver a premium guest journey.

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