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Guest Experience Leader – Front Office Supervisor

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: The Celtic Collection
Full Time position
Listed on 2026-08-09
Job specializations:
  • Hospitality / Hotel / Catering
    Hotel Front Desk, Guest Services, Front Desk/Receptionist, Hospitality & Tourism
Salary/Wage Range or Industry Benchmark: 24000 - 30000 GBP Yearly GBP 24000.00 30000.00 YEAR
Job Description & How to Apply Below

Parkgate Hotel in Cardiff, part of The Celtic Collection, is seeking a Front Office Supervisor to lead the Front Office team and deliver exceptional guest experiences from arrival to departure. You will support the Reception Manager and Front of House Manager, driving service excellence and ensuring smooth day-to-day operations across the reception, lobby and guest-facing areas.

The ideal candidate will have Front Office or Concierge experience, proven supervisory skills, and a passion for

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