Seasonal Hospitality Team Member Hospitality Team Member · Hartington Hall

Seasonal Hospitality Team Member

YHA Hartington Hall, Hall Bank, Hartington, Buxton, Derbyshire, SK17 0AT

Fixed term, flexible contract - August 2026 to February 2027

Minimum 0 hours per week

£12.71 per hour (applies to all, including those under the age of 21)

Are you looking for a fun and varied job in hospitality? YHA Hartington Hall are looking for a Hospitality Team Member to join their team!

YHA Hartington Hall is a stunning 17th-century manor house set within beautiful gardens in a picturesque Peak District village. Guest accommodation is spread across three buildings, with additional accommodation available during the warmer months. We also offer all-day catering, meeting facilities, and a range of events throughout the year.

As a Seasonal Team Member, you will support all areas of hostel operations. The role is primarily focused on our café/bar and housekeeping departments, with occasional reception shifts providing further variety and experience. You'll be joining a diverse, friendly, and experienced team, offering plenty of opportunities to learn new skills, build valuable experience, and form lasting friendships while working in the unique surroundings of a historic property within a national park.

Please note that this is a zero-hours contract. Working hours will vary depending on business needs, typically ranging from 15+ hours per week during peak season, with reduced hours available during the quieter autumn and winter months.

As a Hospitality Team Member, you'll play a key role in making our guests' experiences memorable. Your efforts will be at the core of our mission to provide exceptional hospitality.

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

We are a friendly team and will provide the training required for you to undertake the role. However, there is plenty for you to get stuck into from day one, including:

• Providing great customer service to all our customers, members and guests.
• Working on reception, offering insights about the hostel and the local area. Ensuring every guest feels informed and welcomed.
• Using our systems for efficient guest check-ins and check-outs, food and beverage sales and service.
• Carrying out housekeeping duties, ensuring a comfortable, clean environment for all visitors.
• Assisting in the preparation of food and serving food and drinks with genuine warmth, hospitality, and pride that will influence in more sales.

Our Hospitality Team Members undertake a wide range of customer facing duties within the hostel, delivering an excellent service to all guests and visitors.

To provide this service to our guests we are looking for the following qualities in our Hospitality Team Members:

• Experience of working face to face with customers
• Experience of working in a team – can help others to achieve a common goal
• Excellent timekeeping, with flexibility to cover different shifts – punctual, can work to deadlines
• Ability to manage varying pressures, include peaks in workload demands – can prioritise, able to deal with conflicting duties
• Knowledge and understanding of the core purpose of YHA – what YHA does and how we do it
• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

YHA

Job Title:

Team Member