Quality Checker and Stores Coordinator Site Services; Stores · Langdale Hotel and Spa

Job Title: Quality Checker and Stores Coordinator

Salary: £27,243.50 per annum

Contract Type: Full-Time, Permanent

Hours: 39 hours per week

Live-in accommodation or Relocation Support may be available for exceptional candidates.

This role is based on-site at Langdale Hotel and Spa, Ambleside, LA22 9JD
.

Our Quality Checker and Stores Coordinator will ensure that the Hotel and Timeshare estate maintains the highest standards of quality across accommodation, inventory, and maintenance.

This role involves conducting Lodge inspections, managing stock levels, supporting maintenance processes, and collaborating with internal teams and suppliers to uphold brand standards and guest satisfaction.

• Maintain and raise job cards, supporting allocation and system use for other users.

• Record and maintain detailed Lodge inspection reports and quality documentation.

• Communicate findings to relevant departments such as Maintenance and Housekeeping.

• Ensure compliance with safety regulations and company policies.

• Train staff on quality standards and best practices.

• Contribute to continuous improvement initiatives for quality processes.

• Perform maintenance checks across internal and external public areas.

• Carry out regular audits, including maintenance standards of Lodges.

• Monitor guest reviews for maintenance and inventory issues, taking corrective action where necessary.

• Conduct emergency lights tests

• Track job cards for awaiting parts, ordering, and issuing from stock as required.

• Assist the Estate Purchasing and Timeshare Manager with stock management and inventory control.

• Conduct Lodge inventory checks site-wide, including monitoring stock levels within Stores to maintain par levels.

• Place orders with suppliers using Langdale’s eProcurement system, deliver any received goods into the system and move the supplied items into stock

• Pick and release stock to any colleagues requiring it so they can carry out their duties, replenishing stock where necessary

• Collaborate with suppliers to ensure inventory levels meet the required standards.

• Report inventory issues promptly to the Estate Purchasing and Quality Manager to ensure resolution.

• Strong attention to detail.

• Previous experience in a similar role desirable but not essential (full training provided).

• Ability to work independently and as part of a team.

• Competent in using a computer and experience of a Purchase Order Management System desirable but not essential (full training provided)

• Good communication skills and adaptability to changing requirements.

• Hospitality experience preferred.

• Ability to collaborate effectively across departments.

• Strong time management skills with the ability to prioritise and handle multiple tasks efficiently.

• Positive attitude and willingness to learn.

• Good written and verbal communication skills.

• Be our guest with a yearly complimentary stay in our Langdale hotel, B&B rate for one night.

• Get fit for free with complimentary access to our Fitness and Leisure Facilities.

• Get fed for free with meals available in our staff canteen.

• Get recognised with a chance to win cash prizes through Guest Nominations and for colleagues voting you a Langdale Superstar.

• Get a bonus of up to £300.00 with out Refer a Friend scheme.

• Get support with access to our confidential and impartial Employee Assistance Program (EAP) supported by our team of trained Mental Health First Aiders.

• Get it for less with staff discounts in Wainwrights Inn, Brimstone Spa, Brimstone Hotel and Stove Restaurant alongside external discounts such as Kendal Physio, Windermere cruises and B&Q trade.

• Get security after 6 months of service, you will gain enhanced Sick Pay and Life cover up to twice your salary.

Equal Opportunity Employer

Langdale is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. We're committed to fostering an inclusive workplace where unique backgrounds, perspectives, and talents flourish. Our dedication to diversity fuels innovation, ensuring we remain at the forefront of our industry. Join us and be a part of a team that celebrates differences, creating a brighter, more…