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Group Reception Leader - Elevate Guest Experience
Job in
Cardiff, Cardiff City Area, CF10, Wales, UK
Listed on 2026-08-28
Listing for:
Cotswold Inns and Hotels Ltd.
Full Time
position Listed on 2026-08-28
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Guest Services
Job Description & How to Apply Below
Cotswold Inns & Hotels, including The Close Hotel in Tetbury, is seeking a proactive Group Reception Manager to lead our front desk team across our collection of pubs and hotels. You will ensure smooth service, manage check-ins and reservations, and deliver a warm, personalised guest experience.
You will train and mentor staff, optimise IT systems for guest information, and collaborate with colleagues to create a welcoming atmosphere.
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