Event Planner - Parkgate Hotel

Job Title – Event Planner
Department – Conference &Events
Contract Type –Full Time, Permanent
Rate of Pay – £14.13 per hour
Hours –37.5 hours per week
Location – The Parkgate Hotel, Cardiff
– REQ
6737

Join the 'Greatest Story in Hospitality' by becoming oneof our Conference & Events Hospitality Heroes based at The Parkgate Hotel,a luxury destination in the heart of Cardiff and just one of the fantastic opportunities we offer from 'Manor to Marina'.
We're looking for a professional, organised andclient-focused Event Planner to join our talented Events team. From the momentan event is confirmed through to its successful delivery, you will be the keypoint of contact for clients, ensuring every detail is planned to perfection and every experience exceeds expectations.
Whether it's a high-profile corporate conference, gala dinner, awards ceremony or exclusive private event, you'll work closely with clients and hotel departments to bring their vision to life whilst delivering the five-star service for which The Parkgate Hotel is renowned.

• Experience in a sales, events, hospitality or guest-facing role
• Excellent communication and relationship-building skills, both written and verbal
• Strong organisational skills with the ability to manage multiple events simultaneously
• Confidence using IT systems and maintaining accurate records
• Apassion for delivering exceptional customer experiences and creating memorable events
• Knowledge of the hospitality, meetings and events industry would be advantageous
• Experience within event sales, conference venues or hotels is desirable

• Manage your own portfolio of events from handover through to completion
• Build strong relationships with clients, providing advice and guidance throughout the planning process
• Produce accurate and detailed event orders that clearly communicate client requirements across the hotel
• Coordinate site visits, menu tastings, show rounds and pre-event meetings
• Ensureall event documentation, contracts, deposits and health & safety requirements are completed accurately
• Liaise with operational teams to ensure seamless event delivery
• Meetand greet clients during their events, acting as their main point ofcontact
• Maximise revenue opportunities through upselling hotel facilities and services
• Conduct post-event follow-up, gather feedback and identify future business opportunities
• Work collaboratively with colleagues across departments to deliver outstanding guest experiences

• Accessto career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

• Iam equipped, trained, and supported to do the best job I can
• Iam proud to be part of The Celtic Collection and would recommend it toothers
• Iwork in an inclusive, friendly, positive and constructive environment
• Iam encouraged to learn, grow and develop and to try new things in my role
• Iam thanked and recognised for the work I do, and my views and ideas arevalued
• Iam crystal clear about our ambition, and I can contribute to it every day

We reserve the right to close this vacancy early if wereceive a high volume of suitable applications.
In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom.

Successful candidates will be required to provide original documentation toverify their eligibility to work in the UK prior to employment, in line with

Home Office guidance.
The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief,sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates.