Conference and Events Banqueting Manager – Parkgate Hotel

Job Title - Conference &Events Banqueting Manager

Department – Conference &Events

Contract Type – Full Time, Permanent

Rate of Pay – Competitive Salary

Hours – Full Time, including evenings, weekends and Duty Management shifts as required

Location – The Parkgate Hotel, Cardiff

Are you an inspiring hospitality leader with a passion for delivering unforgettable events and exceptional guest experiences? Join the"Greatest Story in Hospitality" by becoming our next Conference& Events Banqueting Manager at the luxurious Parkgate Hotel,Cardiff's premier destination for meetings, conferences, gala dinners, wedding sand special events. As one of our Hospitality Heroes, you will lead a talented team responsible for creating seamless and memorable experiences, ensuring every event is delivered to the highest standards while driving service excellence, team engagement and commercial success.

This is an exciting opportunity for an experienced manager who thrives in a fast-paced environment,enjoys leading from the front, and takes pride in exceeding guest expectations.

• Proven experience in a Conference & Events, Banqueting or Food & Beverage management role within a high-volume, quality-focused hospitality environment
• Outstanding leadership, coaching and people management skills with a passion for developing teams
• Strong commercial awareness, including experience managing budgets, payroll,forecasting and cost control
• Excellent communication and organisational skills, with the ability to build positive relationships across departments
• Ahands-on management style with a commitment to delivering exceptional guest experiences and operational excellence
• Level3 Food Safety qualification (or equivalent) and a sound understanding of licensing, health & safety and compliance requirements

• Leadand inspire the Conference & Events team to deliver outstanding service for conferences, banquets, weddings and special events
• Overseethe planning, set-up, delivery and breakdown of functions, ensuring every event exceeds guest expectations
• Manage departmental performance, budgets, payroll and operational efficiencies toachieve financial targets
• Recruit,train, coach and develop team members, creating a positive and engaging working environment
• Monitor guest feedback, resolve concerns professionally and continuously improve the guest experience
• Work closely with the Hotel Manager and wider hotel teams to drive service standards, innovation and business success
• Ensure compliance with all health & safety, food safety and licensing regulations
• Maintaina visible presence across all Conference & Events areas, leading byexample and supporting the team operationally when required

As one of our Hospitality Heroes you will receive a host of Company benefits such as:

• Accessto career development training from day one
• Discounts on food & beverage and hotel stays
• Discounted leisure membership
• FreeGP virtual appointment service
• 24/7wellbeing helpline
• NEST pension scheme
• Social Club
• Staff appreciation events
• Monthly and end-of-year awards

• Iam equipped, trained, and supported to do the best job I can
• Iam proud to be part of The Celtic Collection and would recommend it to others
• Iwork in an inclusive, friendly, positive and constructive environment
• Iam encouraged to learn, grow and develop and to try new things inmy role
• Iam thanked and recognised for the work I do, and my views andideas are valued
• Iam crystal clear about our ambition, and I can contribute to it everyday

We reserve the rightto close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit…