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Guest Experience Lead — Creating Memorable

Job in Cardiff, Cardiff City Area, CF10, Wales, UK
Listing for: Parkdean Resorts
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 30000 - 38000 GBP Yearly GBP 30000.00 38000.00 YEAR

Job Description & How to Apply Below

Position: Guest Experience Lead — Creating Memorable Holidays

Parkdean Resorts is seeking a Guest Experience Manager to ensure excellent guest experiences across our parks. You will maintain a customer-focused reception, oversee communications and point-of-sale materials, and drive service standards while coordinating with central support to deliver memorable holidays.

The role emphasizes hospitality, teamwork and a passion for delivering outstanding guest experiences across our 65 parks in the UK.

The Guest Experience Lead — Creating Memorable Holidays position in the Management & Operations, Other field is open for applications.

Step into the Guest Experience Lead — Creating Memorable Holidays role at Parkdean Resorts in Wales, United Kingdom and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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