Fire & Security Engineer

Location: Cardiff & Newport Region
Pay: Competitive salary + opportunities to grow
Hours: 40 hours a week average, standby callouts 1‑5
Benefits: 25 days holiday, company vehicle, pension scheme and more
Learning and Development: Outstanding opportunities, brand discounts and give‑back schemes

At Securitas Technology, we’re searching for a proactive Fire & Security Engineer to maintain and service fire and security systems. In this role you will take ownership of issues, resolve them effectively and prevent future challenges.

• Deliver excellent customer service, working closely with the Area Supervisor and National Call Centre.
• Use PDA management software to manage service calls and maintenance visits.
• Attend and resolve daily service calls plus scheduled maintenance work.
• Take responsibility for your vehicle and stock, ensuring they’re properly maintained.
• Bring a proactive, positive, “can‑do” approach to every job.
• Join the call‑out rota, with opportunities for additional earning potential.
• Work flexibly when needed to meet client demand.
• Be based within ~30 minutes of your working area for responsive service.

Eligibility & Clearance: Must be eligible to obtain Security Clearance (SC).

Technical Knowledge:

• Intruder systems such as Texecom, Galaxy, Pacom & GE ranges.
• Access Control (PC‑based & standalone):
  Lenel, CEM, C‑Cure, PAC & Paxton.
• CCTV systems across analogue and IP platforms.
• Advantageous: experience with Milestone, Dahua, Genetec, and CEM.
• Strong IP networking skills and understanding of basic electrical principles.

Experience &

Skills:

• At least 3 years’ experience in the security systems industry.
• Proven field service/technical experience.
• Clean full UK driving licence.
• Solid understanding of industry standards.
• The right to work in the UK, with a 5‑year checkable history.
• Strong problem‑solving skills and ability to work independently.
• Ability to spot and refer potential sales opportunities (commission available).
• Good communication, time‑management and planning skills.