Escalator Engineer

Location:

Cardiff, Wales, United Kingdom

• Carry out routine servicing of escalator equipment, including minor repair work and the routine replacement of components in accordance with approved company procedures (PPE, PDA, 2+ etc).
• To rectify and reduce faults on escalator equipment in cases of breakdown and check to confirm correct functioning.
• Check speed, motor start/stop, noise, temperature and power supply using approved company‑issued tooling and protective equipment.
• Carry out the routine inspection, adjustment of escalator installations in accordance with approved procedures. Reinstate escalator and complete service documentation.
• Carry out fault finding and diagnostic procedures using a range of techniques, technical manuals and appropriate test equipment, restoring equipment to service.

• Experience in escalator servicing, maintenance or repairs preferred.
• Qualified to NVQ Level 3 minimum in escalator maintenance or equivalent.
• Advanced electrical and mechanical knowledge, including multi‑brand equipment.
• Advanced problem‑solving skills.
• Full UK driving licence.
• The ability to work under pressure, meet deadlines and operate within efficiencies.
• The ability to work independently with a flexible approach.
• Good communication skills at different levels (client, service leader, inspectors).
• Manual dexterity – requires the use of hands, arms and feet for repetitive lifting; use of hands and arms to operate various hand and power tools and to record written information.
• Proven fault‑finding and diagnostic skills.

• Competitive salary with a discretionary annual bonus.
• Company van with a fuel card.
• 25 days’ holiday plus bank holidays, and an annual paid volunteering day.
• Pension scheme with 6% company contribution.
• Comprehensive life assurance.
• Enhanced family leave.
• Private medical cover with a trusted provider, plus 24/7 virtual GP access.
• Employee Assistance Programme offering confidential support.
• Free eye tests and eyewear discounts.
• Access to a range of employee benefits, including tech and cycle‑to‑work schemes, plus exclusive retailer discounts.