IT Analyst

Now hiring for an IT Analyst

Location: Carencro, LA

Pay Rate: $30.00 per hour

Schedule: Monday - Friday

With Staffmark, you're more than an employee filling a IT Analyst role - you're a respected team member from day one. Find more than a job with Staffmark - find a team that values your time, talent, and potential.

Looking for IT Analyst jobs in Carencro where your skills can make a real impact? This opportunity offers the chance to contribute to a growing team, develop your experience, and build a rewarding career in a professional work environment.

• Associate degree or bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field preferred.
• Relevant IT certifications such as CompTIA A+, Network+, Microsoft 365, or similar certifications are a plus.
• Strong knowledge of computer hardware, software, operating systems, and networking fundamentals.
• Experience supporting Microsoft 365 applications and business technology platforms preferred.

• 2+ years of IT support, Help Desk, Desktop Support, Technical Support, or Systems Administration experience preferred.
• Experience troubleshooting hardware, software, network connectivity, printers, mobile devices, and user access issues.
• Experience with Microsoft 365, Outlook, Teams, SharePoint, and Active Directory/user account administration.
• Experience setting up, configuring, and maintaining computers, peripherals, and business applications.
• Familiarity with ticketing systems, IT asset management, and system documentation.

• Strong customer service and communication skills with the ability to support users of varying technical skill levels.
• Experience with employee onboarding/offboarding processes and access management.
• Knowledge of cybersecurity best practices, including password management, access controls, and user security awareness.
• Strong problem-solving, troubleshooting, and analytical skills.
• Ability to manage multiple priorities and work independently while collaborating with internal teams and vendors.

• Ability to sit, stand, and move throughout office and production environments as needed.
• Ability to lift and transport computers, monitors, printers, and other IT equipment.
• Frequent use of computers, telephones, and technical equipment.
• Ability to travel between facilities or work locations as business needs require.

• Respond to and resolve Help Desk tickets involving hardware, software, network, system access, and user support issues.
• Install, configure, and maintain computers, printers, mobile devices, and other technology equipment.
• Create, modify, and deactivate user accounts while maintaining appropriate system access controls.
• Troubleshoot technical issues and elevate complex problems when necessary.
• Support employee onboarding and offboarding activities, including equipment deployment and access provisioning.
• Assist with Microsoft 365, Outlook, Teams, SharePoint, email, and other business applications.
• Maintain accurate IT asset inventories, licensing records, and technology documentation.
• Support system upgrades, implementations, integrations, and technology improvement projects.
• Develop and maintain knowledge base articles, procedures, and troubleshooting documentation.
• Provide user training and technical guidance to improve employee technology skills and productivity.
• Assist with cybersecurity initiatives and monitor compliance with company IT policies and security standards.
• Collaborate with vendors and internal stakeholders to ensure reliable technology operations and an exceptional end-user experience.

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life Insurance and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Opportunities for Growth through a variety of assignments with leading employers.

"It's a great company with great jobs. They know what they are doing and will give you a chance. Staffmark is great!" - Stephen, Staffmark Associate

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status.…