Office Assistant II

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

Department of Health and Human Services (DHHS)

Opening Date:
June 12, 2026

Closing Date:
June 26, 2026

Job Class Code: 6538

Grade:08 (Admin Svcs)

Salary: $16.07 - $22.25 per hour
* * This is inclusive of a 4.00% recruitment and retention stipend

Position Number:

Location:

We have a vacancy in our Caribou office.

• Responsible for primary management of incoming calls to the Bangor OCFS on an assigned schedule. Serving as backup to the clerk assigned to telephone duty when they are away from their desk or out of the office - Receiving and directing 100-200 phone calls daily; engaging with callers to understand their needs and assisting them with connecting with the appropriate OCFS staff or program.
• Managing and distributing incoming and outgoing communications for the office, including mail, faxes, and other publications and print materials.
• Redact adoption records for prospective adoptive parents.
• Burn CDs for Clifford Orders, Court, etc.
• Filing closed assessments and permanency records.
• Supporting other administrative processes for OCFS programs as needed.

In order to qualify, you must have training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a general knowledge of modern office practices to perform routine, varied office support tasks often requiring the operation of technical office equipment, and
2) the ability to use independent judgment in prioritizing the work and selecting the most appropriate course of action within set procedures. All positions in this classification assume the qualifications of:
Office Assistant I.

• Outlook or comparable email applications
• Excel or comparable spreadsheet applications
• MS Word or comparable word processing application
• Performing receptionist duties
• Data entry (both narratives and billing data)
• Keyboarding (words per minute)

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

The Office of Child & Family Services (OCFS), within DHHS, is responsible for ensuring the safety, permanency and well-being of children and families through community networks, local resources, and life‑long family connections throughout Maine.

For additional information about this position, please contact Vick Delong, CPS Caseworker Supervisor at .

To apply , please upload a current resume, and cover letter rating your skills in the

Minimum Qualifications Section. Please submit all documents or files in a PDF or Word format. To request a paper application, please contact Mandy.

Hernandez

• Work-Life Fit – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime‑exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee‑only premiums ($12,845.82 - $15,112.76 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%. Visit the Office of Employee Health and…