Member Service Center Assistant Manager
Listed on 2026-07-22
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager, HelpDesk/Support
Overview
The County FCU is hiring a Member Service Center Assistant Manager in Caribou.
The County FCU prides itself on building lifelong relationships that support the success of our members and the communities we serve. Named one of the “Best Places to Work in Maine” and if you are a professional looking for a career not just a job, you are looking in the right place! We focus on career development and promotion – people are the core of everything we do.
We offer a competitive benefits package including a very strong 401k plan with an employer contribution up to 15%, health and vision insurance options with 90% of the premium paid for the employee, generous paid time off, tuition reimbursement, profit sharing and more!
The County FCU has an immediate opening for a full-time Member Service Center Assistant Manager at the Caribou branch.
This is a great opportunity for a career if you enjoy positively impacting people’s lives and want to contribute to our mission.
Responsibilities- Provide superior member service to the Member Service Manager and members during every interaction or transaction.
- Ensure members and potential members receive fast, courteous, and accurate service by phone; explain services, set up new accounts, respond to problems, and direct calls to the appropriate area.
- Assist and train other call center representatives.
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