Children's Case Manager

Description

The Children’s Behavioral Health Home (BHH) Coordinator / Targeted Case Manager is responsible for overseeing and coordinating comprehensive care services for children and families with behavioral health needs.

This full-time (4 out of 5 days per week) role blends direct client support with care coordination, documentation, advocacy, and collaboration with multidisciplinary teams to ensure high-quality, person-centered care.

The ideal candidate is compassionate, organized, and skilled at engaging children and families — including those who may be hard to reach or hard to engage — while navigating complex systems of care.

• Establish and maintain therapeutic relationships with clients and families consistent with program philosophy and values
• Develop individualized treatment plans in collaboration with families, guardians, and service providers
• Monitor and update treatment plans to reflect changing needs
• Prepare comprehensive treatment plans, quarterly updates, discharge plans, and required documentation
• Support families in identifying goals and coordinating services for their children

• Provide integrated case management by assessing strengths and needs, coordinating services, and monitoring progress
• Lead treatment teams and facilitate quarterly treatment team meetings (or as clinically indicated)
• Participate in safety planning and crisis intervention; provide enhanced access during evenings and weekends as needed
• Ensure compliance with all regulatory, program, and documentation standards

• Collaborate with community partners including mental health providers, hospitals, residential facilities, schools, and social service agencies
• Educate families about behavioral health resources and community supports
• Ensure timely access to services for all referrals
• Advocate for children and families within education, healthcare, and social service systems

• Attend weekly BHH team meetings and monthly staff meetings
• Participate in clinical reviews and professional development opportunities
• Maintain productivity expectations and assist with program development initiatives

• Maintain confidentiality of client and agency information
• Foster a welcoming, inclusive environment for individuals seeking services
• Work effectively with individuals from diverse backgrounds and abilities
• Demonstrate flexibility to meet client and organizational needs, including occasional overtime

• Ability to sit, stand, walk, and operate standard office equipment
• Ability to lift up to 10 pounds occasionally
• Work frequently occurs in home and community settings that may be noisy or unpredictable
• More than 50% of time is spent in community-based settings
• Reliable transportation required; travel within the catchment area is expected

• Monday–Friday, 8:00 a.m. – 5:00 p.m.
• Enhanced access requires availability during evenings and weekends based on client needs
• Compensation follows Wage and Hour guidelines under the Fair Labor Standards Act

• Mission-driven work supporting children and families
• Collaborative and supportive team environment
• Opportunities for professional growth and development
• Commitment to flexibility while maintaining quality care

· The position requires a bachelor’s degree with a specialization in psychology, mental health, human services, behavioral health, behavioral sciences, social work, human development, special education, counseling, rehabilitation, sociology, nursing, or a closely related field.

· OR have a bachelor’s degree from an accredited four (4) year educational institution in an unrelated field and at least one (1) year of full‑time equivalent relevant human services experience.

• Must complete the Child and Adolescent Needs and Strengths (CANS) assessment tool and pass the exam annually.
• Must possess a valid driver’s license and reliable transportation.