Parts Specialist

• Location 16A Access Hwy,Caribou, ME, 04736,United States
• Base Pay $17.00 - $19.00 / Hour
• Job Category Auto Parts, Parts Sales, Automotive
• Employee Type FT Non-Exempt
• Required Degree High school
• Manage Others No

• Name Mark King
• Phone

• Personally welcome customers as they walk into the store and promptly answer phones
• Develop meaningful relationships with the customers to encourage trust and loyalty
• Accurately perform cash and charge transactions, both purchases and returns, and close out individual cash drawer at shift end
• Order items not in stock in the most efficient and cost-effective way
• Follow up with customer orders and quotes in a timely fashion
• Use of basic automotive knowledge to assist customers, both retail and wholesale
• Learn to utilize electronic and printed catalogues, and NAPA computer systems
• Stock and front shelves and assist in updating planograms, price labels and other tasks as assigned by the store manager
• Participate in training and receive mentoring for professional growth to gain knowledge that will advance both you and the company
• Improve sales skills to increase sales success rates
• Maintain an organized and neat work station, and assist in the maintenance of a clean and professional sales area to improve customer experience

• Must be able to stand for long periods of time
• Must be able to lift 50 pounds safely without assistance
• Must be able to squat, climb, bend, reach above shoulder level, kneel, push and pull
• Long periods of time spent working on a computer

• Excellent verbal and written communication skills, active listening
• Willingness to work in a team atmosphere
• Ability to act with respect, integrity, professionalism, and confidentiality
• Ability to prioritize tasks

• Background in automotive or mechanics with willingness to learn
• Ability to work with computers and other forms of technology
• Retail or customer service experience is a plus

To sell products and provide exceptional customer service and customer experience to all commercial and retail customers in a prompt and professional manner, selling them the right part the first time