Department Supervisor - Shift

Distribution Center Department Supervisor

The Distribution Center Department Supervisor is responsible for providing communication, leadership, direction, and timely information to both the associates and management team. This position maintains a high level of safety, quality and department morale. Responsible for employee work assignments.

Essential Functions

• Operational Leadership & Goal Achievement:
  Coordinate with managers and cross-functional teams to consistently meet or exceed productivity goals. Ensure alignment with production targets and efficiency metrics across assigned shifts and operational areas.
• Labor Planning & Resource Allocation:
  Effectively plan, allocate, and adjust labor resources to maximize throughput, minimize downtime, and maintain a consistent and efficient operational flow.
• Training, Coaching & Performance Management:
  Provide ongoing training, daily coaching, and timely recognition to ensure team members meet or exceed performance expectations. Address underperformance constructively and promptly, partnering with HR when appropriate.
• Safety Leadership:
  Foster a strong culture of safety with full compliance to all safety protocols. Promptly resolve safety concerns and maintain a low incident rate
• Attendance & Staffing Reliability:
  Monitor and support high levels of attendance and punctuality. Address attendance issues early and effectively to ensure dependable shift coverage and workflow continuity.
• Team Engagement & Retention:
  Promote a positive, respectful, and collaborative work environment. Build strong team engagement to reduce turnover, enhance morale, and encourage ownership at every level.
• Cross-Functional Communication:
  Communicate clearly and consistently with team members, peers, and leadership to ensure strong alignment across shifts and departments. Drive transparency, accountability, and operational coordination.
• Quality & Accuracy Oversight:
  Uphold high standards of quality and accuracy across all processes, including inbound, outbound, and inventory handling. Continuously monitor performance and implement corrective actions where needed.
• Problem Solving & Continuous Improvement:
  Identify operational challenges proactively, escalate issues appropriately, and lead initiatives to improve safety, efficiency, quality, and team performance.
• Shift Handoffs & Documentation:
  Facilitate smooth shift transitions through clear, timely documentation, status updates, and alignment on shift goals, metrics, and priorities.
• Other Duties as Assigned:
  Take on additional responsibilities as needed to support evolving business needs and leadership initiatives.

Qualifications

• 2+ years of experience in a warehouse, logistics, or distribution center environment
• 1+ year of leadership or supervisory experience preferred
• Strong understanding of warehouse operations, safety standards, and labor management
• Excellent interpersonal, communication, and problem-solving skills
• Ability to lead teams in a fast-paced, high-volume environment
• Proficient in using warehouse management systems (WMS), Microsoft Office, and reporting tools
• Strong organizational and time-management skills with a continuous improvement mindset
• Must be able to read, write and communicate in English
• Ability to lift 75 pounds required

Who We Are

Discover At Home, the Home and Holiday Décor Superstore with endless aisles of must-have styles at prices so low you won't believe it. We are a dynamic, fast-paced retail brand with exciting career opportunities offering growth and a fun job you'll love. We boast over 260 retail stores across 40 states, multiple distribution centers, and a modern corporate headquarters located in Coppell, TX.

We have open positions that value imagination and diversity, giving people the opportunity to explore, grow, and help shape our future.

Working Conditions

• Distribution Centers:
  Ability to lift a minimum of 50 lbs. individually.
• Ability to work in a non-climate-controlled environment.

Summary of Benefits

At Home is proud to offer competitive benefits for non-temporary positions, including but not limited to:

Part-Time

Full-Time – All Prior Benefits PLUS:

Accommodations

If a reasonable accommodation is required to…