Administrative Assistant: IV

Description:
Internal job titile will be Administrative Assistant: IV - Electric Regional Operations.
Provides administrative and operational support to the Operations & Engineering (O&E) Supervisor and the Electric Regional Operations team to ensure the efficient coordination of field and office activities.
Responsible for managing and maintaining the Electric Troubleshooter schedule, coordinating daily staffing assignments, and supporting workload prioritization. Assists with tracking, documentation, and processing of customer and third-party damage reports, ensuring accurate records and timely follow-up.
Supports the assignment and coordination of ETS pre-arranged customer request jobs and monitors workflow status to help meet service commitments. Maintains tracking of ETS AED inspections and related compliance requirements, ensuring records are current and follow-up actions are completed. Provides administrative support for ETS safety meetings, including note-taking, distribution of meeting minutes, and tracking of action items. Assists with a variety of administrative follow-up requests, data entry, reporting, communications, and records management activities that support departmental objectives.

Performs additional administrative and operational duties as assigned to support the overall effectiveness and efficiency of the Electric Regional Operations organization.
Message

Level IV: 8+ Years of Experience.
Provides administrative support to a department or individual.
Electric Regional Operation role to support Administrative Tasks for O&E Supervisor. Work Duties of Operations and Engineering team admin:

• Manage Electric Troubleshooter schedule 40%

• Assist in tracking and processing damage reports 20%

• Assist with ETS Pre-Arranged Job assignment 20%

• Assist with ETS AED inspection tracking 5%

• Support ETS Safety Meeting note taking 5%

• Support ETS administrative follow up requests 5%

• Other duties 5%

• Organization & Scheduling Management – Ability to effectively coordinate and manage complex work schedules, track multiple assignments simultaneously, and maintain accurate records while ensuring operational priorities are met.

• Attention to Detail & Administrative Accuracy – Strong focus on data accuracy, documentation, and follow-through when processing damage reports, tracking inspections, assigning work requests, and maintaining compliance-related records.

• Communication & Collaboration – Excellent verbal and written communication skills to work effectively with supervisors, field personnel, engineers, customers, and cross-functional teams, while supporting meetings, documenting action items, and facilitating timely follow-up on requests.
-High-School and Bachelor's Degree required-also okay with someone actively pursuing a Bachelor's Degree