Senior Digital Commerce Product Manager
Listed on 2026-08-06
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Business
Ecommerce -
IT/Tech
Ecommerce
Senior Digital Product Manager, Global eCommerce
The Senior Digital Product Manager, Global eCommerce contributes to Taylor Made Golf's success by owning the strategy, execution, and continuous improvement of Taylor Made's global eCommerce business. This is both a business and technical leadership role — equally focused on understanding consumer behavior, regional market needs, and business performance as it is on driving the development and evolution of the eCommerce experience.
This role leads a team of direct reports and aligned with leadership serves as the senior eCommerce product authority, connecting regional business leaders, cross-functional stakeholders, and technology delivery teams to ensure Taylor Made's digital storefronts deliver a world-class consumer experience globally. The ideal candidate brings deep eCommerce expertise, strong business acumen, a consumer-first mindset, and proven leadership to drive innovation, elevate the shopping experience, and deliver measurable business outcomes in support of Taylor Made's global digital commerce growth.
Functions and
Key Responsibilities:
- Lead, mentor, and develop a team of direct reports, establishing clear goals, fostering accountability, and building a high-performance eCommerce product team
- Ensure the eCommerce product roadmap is grounded in and aligned to the strategic vision and priorities set by eCommerce leadership, translating executive direction into a clear, actionable product plan that the broader team can execute against
- In alignment with leadership and digital strategy, own and drive the global eCommerce product roadmap, serving as a proactive thought partner on investment decisions and initiative prioritization
- Collaborate regularly with regional business leaders to understand market-specific consumer behavior and expectations, and present the product roadmap to regional stakeholders for input and alignment, building shared buy-in across markets
- Partner with the data analytics and insights team to inform roadmap prioritization, using consumer data, site performance trends, and business metrics to build a clear, evidence-based case for investment decisions
- Translate roadmap priorities into clearly sequenced, well-defined initiatives with milestones, dependencies, and timelines, managing cross-functional work streams to keep multiple teams aligned and moving in parallel toward shared goals
- Own the full consumer journey across Taylor Made's global eCommerce sites — from discovery and navigation through checkout and payment — ensuring every touchpoint is optimized for conversion, localized for each market, and continuously improved through data, best practices, and emerging technologies including AI
- Champion a consumer-first approach to every product decision, leveraging site data, customer insights, and regional market context to ensure the roadmap is built around what drives the best experience and business outcomes globally
- Define, own, and report on a KPI scorecard and site health framework covering conversion, site speed, uptime, and consumer experience metrics, using it to conduct regular business reviews, surface opportunities, and drive data-informed prioritization and investment decisions
- Serve as the primary eCommerce product authority for business stakeholders, partnering closely with Global Programs, Personalization, A/B Testing, Design, GTM, Product Enrichment, Global Merchandising, QA, Retention, Customer Support, and regional eCommerce teams to align on shared priorities, cross-team dependencies, and ensure the site supports flawless global product launches across all markets — owning select initiatives end-to-end from concept through delivery and post-launch review
- Communicate product status, risks, and escalations clearly and proactively to the Director and key stakeholders, bringing forward solutions alongside issues
- Partner with development and delivery teams to plan and execute site releases and upgrades, ensuring a consistently high-quality consumer experience with minimal disruption
- Partner with the OMS team to ensure seamless integration between the eCommerce experience and order management workflows,…
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