Customer Billing Specialist
Job in
Carlsbad, San Diego County, California, 92002, USA
Listed on 2026-07-01
Listing for:
Addison Group
Seasonal/Temporary, Contract
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, Admin Assistant, HelpDesk/Support
Job Description & How to Apply Below
Location:
Carlsbad, CA (Fully in office)
Temporary assignment 3-4 months long
Job Duties- Provide administrative support to the billing team, assisting with day-to-day operations
- Answer and manage incoming customer calls related to payments and invoices, ensuring timely and accurate responses
- Process and complete online forms with attention to detail and accuracy
- Maintain and update customer records by logging relevant information into internal systems
- Receive and process customer payments through online payment platforms
- Generate and print invoices for distribution to customers
- Learn and effectively operate the company phone system to route and manage calls
- Troubleshoot and resolve customer inquiries and payment-related issues
- Appropriately delegate and route phone calls to the correct departments or team members
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