Senior Manager, Repairs & Returns Customer Service
Job in
Carlsbad, San Diego County, California, 92002, USA
Listed on 2026-08-02
Listing for:
PVH (Tommy Hilfiger/Calvin Klein)
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Acushnet Company is seeking a seasoned customer service leader to head repairs, warranties, and returns while overseeing West Coast Returned Goods operations. You will drive repair and return processes, authorize domestic and international credit returns, and resolve escalations to safeguard customer satisfaction.
You will collaborate with Production, QA, Engineering, Sales and CS teams to spot product trends, improve performance, and ensure inventory accuracy across locations.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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