Resident Coordinator​/Leasing Consultant (Part-Time

The Resident Service Coordinator is the management office "Ambassador" to the residents. Bridge Property Management's image is reflected in the attitude, appearance, and image portrayed by the Resident Service Coordinator. This is a part‑time position with a possibility of becoming a full‑time position in the future.

• Perform office administrative functions
• Coordinate resident requests and follow up to ensure timely resolution
• Work with the maintenance team to resolve service requests
• Input information into computer systems accurately and in a timely manner
• Arrange and plan various resident events and community classes
• Assist in planning and executing resident engagement functions
• Assist with Leasing Procedures
• Assist with Prospect Tours
• Follow Bridge policies and procedures and comply with Fair Housing, state, and federal laws
• Follow all safety procedures and notify supervisor of any safety hazards
• Complete special projects and other responsibilities as assigned

• High school diploma or equivalent
• 6 months of service industry or customer-facing experience
• Excellent customer service skills
• Ability to communicate effectively and develop relationships quickly
• Ability to operate office technology including phones, scanners, copiers, and printers.
• Basic computer and data-entry skills
• Demonstrate strong work ethic with the ability to adapt to change
• Ability to understand and carry out oral and written instructions

• Leasing, sales, or closing experience
• Prior experience in a residential or hospitality setting

• Professional verbal and written communication skills
• Strong customer service and resident engagement abilities
• Ability to build positive relationships with residents, vendors, and team members
• Ability to communicate clearly and professionally in person, by phone, and through email
• Strong listening, problem-solving, and conflict de‑escalation skills
• Ability to explain community policies, procedures, and service processes effectively
• Strong organizational and follow‑up communication skills
• Ability to maintain confidentiality and professionalism in sensitive situations

• Basic proficiency with Microsoft Office Suite (Outlook, Word, Excel)
• Ability to learn and operate property management software platforms
• Accurate data entry and record management skills
• Experience using email, calendars, and scheduling systems
• Ability to manage resident requests and service updates through digital work order systems
• Basic social media and online communication familiarity preferred

• Regular office work with occasional outside duties in all weather conditions
• Frequent sitting, standing, and walking within the office and community
• Requires weekend or flexible scheduling based on community needs
• Ability to drive a golf cart

This job description is intended to describe the general nature and level of work performed by incumbents in this role. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Duties may be changed or assigned at any time based on business need. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the role.

Employment is subject to all applicable company policies and laws, including Fair Housing, safety, and nondiscrimination requirements.

We are dedicated to fostering an inclusive workplace where everyone feels valued. Beyond recruitment, we continuously refine our workplace practices to support our employees’ growth and success. We are also proud to support Environmental, Social, and Governance (ESG) initiatives across all Bridge properties and offices.

• Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, and Short Term Disability.
• Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
• Access to Mental Health & Well-Being service.
• 401K:
  Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay.…